INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

How do I book a hotel or casino stay through your website?

You can explore listings under the “Explore Hotels” or “Book Adventure” sections. Simply click on the “Booking Hotels” button next to the resort of your choice to complete your reservation.

What is your cancellation and refund policy?

We offer flexible cancellation options based on the resort or package selected. Please review the Refund and Returns Policy page or contact us directly for specific reservation terms.

Do you offer packages that include both hotel stay and casino access?

Yes, several of our resorts offer bundle packages that combine luxury stays, casino credits, and adventure experiences. Check the Promotions or High Stakes Escapes section for available offers.

Are your hotels family-friendly or adults-only?

Our hotel listings include a mix of family-friendly resorts and adults-only escapes. You can find details under each hotel's description to see whether it caters to families, couples, or solo travelers.

Can I get assistance with group bookings or corporate retreats?

Absolutely! We specialize in custom group and corporate bookings. Reach out via email at casinohotel@gmail.com or call us to discuss your needs, special rates, and tailored experiences.

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