1. Introduction

Maple C.A. Resorts (operating as Casino Hotel) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, phone number, billing address, and other contact details (primarily collected during bookings or contact form submissions).

  • Booking & Reservation Data: Information related to hotel bookings, adventure packages, and ticket purchases.

  • Technical Data: IP address, browser type, operating system, and browsing behavior through cookies and analytics tools.

3. How We Use Your Information

Your information may be used to:

  • Process hotel bookings and adventure reservations

  • Send promotional offers, newsletters, or updates (with your consent)

  • Respond to customer service inquiries

  • Improve website functionality and user experience

  • Comply with legal obligations

4. Cookies & Tracking

The site may use cookies and similar tracking technologies (like Google Analytics) to enhance the browsing experience and gather anonymous usage data.

5. Third-Party Services

We may share your information with third-party vendors (such as payment processors or hotel partners) only to the extent necessary to provide services. These third parties are required to keep your data secure.

6. Data Protection & Security

We implement appropriate security measures to protect your data against unauthorized access, misuse, or disclosure. However, no website can guarantee 100% security.

7. Your Rights

You have the right to:

  • Request access to your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Withdraw consent for marketing at any time

Requests can be made by contacting us at maplecaresorts.com.

8. Children’s Privacy

The website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. Updates to This Policy

This policy may be updated periodically. We encourage you to review it occasionally to stay informed.

10. Contact Us

For questions or concerns about this Privacy Policy, please contact:

📧 Email: maplecaresorts.com
đź“ž Phone: +964 07713373140
đź“Ť Mail: Behind Mosque Fajr